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Looking back on the journey, every time I attend an inauguration ceremony, it is not only a milestone for the project, but also a very personal milestone in my professional path. “Last year, I attended the inauguration of Cu Chi Hospital as a Design Consultancy unit. This year, at the inauguration of Quy Nhon Guest…Read more
In the hospitality industry, the factor that makes the difference between an average accommodation brand and a successful hotel lies in the quality of the hotel’s customer service – also known as Guest services. This is not just the service processes, but the overall customer experience, created through every smallest interaction during the stay journey.…
Continue reading WHAT IS CUSTOMER SERVICE S IN HOTEL? CORE ROLE IN HOSPITALITY INDUSTRY
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Major holidays present a fantastic opportunity for hotels and resorts to grow revenue and build their brand through enticing promotions. With the Top 5 creative promotions listed above, you can attract customers and ensure success for your holiday marketing campaign. 1. Exclusive Offers on Stay Packages Stay package promotions are always an attractive option to…
Continue reading TOP 5 HOLIDAY PROMOTIONS FOR HOTELS & RESORTS
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